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Invoices

Knock Knock App keeps a complete record of all your invoices. You can view your billing history, check the details of each invoice, and download PDF copies for your records.

To view your invoices, go to Billing in the sidebar and select the Invoices section.

Viewing Invoice History​

Your invoice history shows a list of all past charges, organized by date. Each entry includes:

  • Date -- When the invoice was generated.
  • Amount -- The total charged.
  • Status -- Whether the payment was successful, pending, or failed.
  • Description -- What the charge was for (e.g., monthly subscription, add-on purchase).
tip

Check your invoice history regularly to keep track of your spending and make sure all charges are expected.

Invoice Details​

Click on any invoice to see its full details, including:

  • Billing period (start and end dates)
  • Plan name and tier
  • Itemized charges (subscription, add-ons, prorated amounts)
  • Payment method used
  • Transaction status
note

If you see an invoice with a failed status, head over to Payments to update your payment method and retry the charge.

Downloading Invoice PDFs​

You can download a PDF copy of any invoice for your records, accounting, or reimbursement purposes:

  1. Go to Billing and open the Invoices section.
  2. Find the invoice you want to download.
  3. Click the Download button next to the invoice.
  4. A PDF file will be saved to your device.
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Invoice PDFs include all the details you need for accounting purposes, including your organization name, billing address, and a breakdown of all charges.

Next Steps​