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Creating Your Account

Setting up your Knock Knock App account only takes a couple of minutes. This guide walks you through registration, email verification, joining a team, and recovering your password.

Signing Up with Email​

To create a new account:

  1. Go to the Knock Knock App sign-up page (Get Started).
  2. Enter Your Name, Email Address, Business Name, and optionally your Business Phone Number.
  3. Choose a Password and enter it again in Confirm Password.
  4. Tick at least one of the text-message consent boxes — one covers account and appointment messages, the other marketing messages. (Agency-branded sign-up pages don't show these.)
  5. Click Create Account.

You will be taken to the email verification step right away.

warning

Your password must be at least 8 characters and include an uppercase letter, a lowercase letter, and a number.

note

If you're signing up to run an agency, you'll choose that during setup — see Agency Portal Setup.

Social Login​

Coming Soon

Google and Apple sign-up is planned for a future release. For now, please use your email address and password to create an account.

Verifying Your Email​

After you sign up, Knock Knock App sends a one-time verification code (OTP) to the email address you used during registration.

  1. Check your inbox for an email from Knock Knock App.
  2. Copy the verification code from the email.
  3. Paste the code into the verification screen.
  4. Click Verify to confirm your email.
tip

If you do not see the email, check your spam or junk folder. You can also request a new code from the verification screen.

Once verified, you will be taken straight into the guided setup.

Accepting an Agency Invitation​

If an agency has created an account for your business, you receive an email with an Activate your account button. The link signs you in and opens the guided setup, where you choose your password and set up your agents. Your email address is fixed to the one your agency used. If the link doesn't arrive, ask your agency to send it again — they can resend it or copy the link for you.

Accepting a Team Invitation​

If a Company Owner or Agency Owner has already set up an account and wants you to join their team, they will send you an invitation link.

  1. Click the invitation link you received (via email or message).
  2. If you do not have an account yet, you will be prompted to create one.
  3. If you already have an account, sign in and the invitation will be applied automatically.

After accepting, you will have access to the features and areas your team admin has assigned to you.

note

You do not need to go through the guided setup when joining an existing team. Your admin has already configured the workspace for you.

Forgot Password / Reset Password​

If you forget your password, you can reset it from the sign-in page:

  1. Click Forgot Password on the sign-in screen.
  2. Enter the email address you used to create your account.
  3. Check your inbox for a password reset email.
  4. Follow the link in the email to set a new password.
  5. Sign in with your new password.
warning

The password reset link expires after a limited time. If it has expired, request a new one by repeating the steps above.

Next Steps​

Once your account is verified, you are ready to set up your workspace. Continue to the Onboarding Walkthrough to get everything configured.